Call: (315) 458-4794

New Patient Information Center

Thank you for choosing our office, where we have created a comfortable environment in which you can feel confident about the dental care you receive. During your first visit, our objective is to get to know you better, to become familiar with your past dental experiences and to establish a treatment plan that will best meet your dental needs.

When you arrive, please be prepared to complete all insurance and health information forms. We ask that you fill out several forms that will get you acquainted with our office. Also, please assist us by providing the following information:

  • Any panoramic X-ray taken within the past six months
  • If you have dental insurance, please bring your insurance card. This will enable us to give you an estimate of your costs.

Your initial appointment will last approximately one hour. In most cases, we will clean your teeth, and X-rays will be taken. Our dentist will perform a thorough exam and evaluate the diagnostic records, which help in diagnosing teeth decay, periodontal problems, jaw problems and any signs of oral cancer. After the examination, our dentist will provide a detailed summary that outlines any existing dental problems and proposed treatment. Take-home oral hygiene instructions will also be provided, along with any suggestions to help you care for your teeth.

We believe that good dental care begins with open communication, and we promise to speak candidly with you. Working together, we can achieve a true partnership with one common goal – keeping your teeth, gums and jaw joints healthy!

At our dental office, we believe your overall oral health care is an invaluable investment that lasts a lifetime.  You shouldn't have to weigh insurance coverage or climb financial obstacles in order to obtain premium dental health care. It is to your advantage that you are able to reserve an appointment for service right away.  With all that said, below is a list of insurances that we accept, as well as the many types of payment options we offer to our patients.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Dental Insurance Information

Since we deal with dental insurances everyday, we understand first-hand that insurance plans can be a bit confusing to our patients. It is important to understand that on occasions your dental insurance may not cover certain dental treatments. If you have any questions, please contact our front office staff.

Payment Options

Our office currently accepts the following types of payments: Cash, Checks, CareCredit, American Express, Mastercard, Visa and Discover.

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.

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Office Location

  • North Syracuse
  • 5241 Witz Dr
  • North Syracuse, New York
  • 13212
  • Map & Directions
  • Call: (315) 458-4794